

Privacy Policy
Last Updated: December 2025
Solhaus Creative Agency (“we,” “us,” or “our”)
Solhaus Creative Agency is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, engage with our services, or interact with us in any way.
​
Information We Collect
Information You Provide Directly
We may collect the following information when you contact us, fill out forms, or purchase our services:
-
Name
-
Email address
-
Phone number
-
Business name
-
Project details and creative briefs
-
Billing and payment information (processed through secure third-party providers)
​
Information Collected Automatically
When you visit our website, we may automatically collect:
-
IP address
-
Browser type and device information
-
Pages visited and time spent
-
Referring URLs
-
Cookies and tracking data
​
How We Use Your Information
We use your information to:
-
Respond to inquiries and provide customer support
-
Deliver creative services and manage projects
-
Process payments and send invoices
-
Improve website performance and user experience
-
Send updates, proposals, or marketing communications (you can opt out anytime)
-
Maintain internal business operations and analytics
​
How We Share Your Information
We do not sell or rent your personal information.
We may share information with:
-
Service providers (e.g., payment processors, hosting platforms, analytics tools)
-
Contracted creative partners necessary to fulfill your project
-
Legal authorities if required to comply with applicable laws or to protect our rights
All third-party partners are required to maintain strict confidentiality and data security standards.
​
Cookies & Tracking Technologies
We may use cookies, pixels, and similar technologies to:
-
Analyze website traffic
-
Improve site functionality
-
Personalize your browsing experience
You can disable cookies through your browser settings, though some features may not function properly.
​
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
While we strive to secure your data, no method of transmission over the internet is 100% secure.
​
Your Rights
Depending on your location, you may have rights including:
-
Accessing your personal data
-
Requesting corrections or deletions
-
Opting out of marketing communications
-
Withdrawing consent
-
Requesting limitations on how your data is used
To exercise these rights, contact us using the information below.
​
Data Retention
We retain personal information only as long as necessary to:
-
Complete your project
-
Fulfill legal obligations
-
Resolve disputes
-
Maintain business records
​
Third-Party Links
Our website may link to external websites.
We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.
​​
Changes to This Policy
We may update this Privacy Policy from time to time.
The “Last Updated” date at the top will reflect any changes.
Continued use of our website or services indicates acceptance of any revisions.
​
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Solhaus Creative Agency
Email: contact@solhausco.com